Ever-advancing technology can assist you in continuously improving guest service; streamlining the communication process and providing you better ways to connect with your guests. Understanding and effectively managing the multitude of systems available requires experience and tenacity.
We provide on-demand, high-level support services to properties of all sizes and levels of complexity. Some of our services include:
- Custom firewall configuration
- Web-site design and hosting
- Search engine optimization
- Property management system evaluation, selection, implementation and technical support liaison services
- Wireless and wired internet installation to include bandwidth shaping, guest and administrative network administration and custom web-portals to engage and inform guests
- Telephone system installation including Avaya hybrid key systems, and Mitel IP phone systems and PBX systems
- Custom programming to improve communication between existing systems or provide customized functionality
- Hardware purchase consultation and custom system configuration
Understanding the numerous systems involved in the successful operation of a hotel is one of Inn Queue’s specialties. Through over 20 years of direct lodging industry experience the Inn Queue team has developed an in-depth understanding of the relationships between internal and external systems and the users that rely on them on a daily basis. We provide the technical and support services your team needs so they can focus on their chief responsibility, the Guest.
Inn Queue Solutions has established a cooperative partner network of industry-leading companies to help you optimize your investment.
Hotel Catalyst - Sales, Catering and Revenue Management
Designed exclusively for hoteliers, by hoteliers, the Hotel Catalyst® system merges sales, catering and revenue management functionality into one complete solution that will maximize productivity and drive your team to consistently generate more revenue and deliver outstanding service.
Hotel Resources - Sales and Marketing Solutions for the Hospitality Industry
For more than 14 years, Hotel Resources ("HR") has assisted the hotel industry in increasing revenues with dynamic sales and marketing solutions.
Making its debut in the industry with Hotel Reader Board services in 1994, Hotel Resources has grown to offer a full range of Sales and Marketing Solutions, designed to increase hotel market penetration, develop accurate customer profiles and generate dynamic competitive intelligence for the hospitality industry.
Inn Fluent - Solutions for Planners & Hotels
Inn Fluent's focus is the crucial relationship between the meeting planner, sales associate, and hotel creating a win/win scenario for every event we contract. Inn Fluent has reliable solutions for every aspect of the meetings market. Solutions for Planners, Hotel and Associates.
